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Seat Unique provides official VIP tickets, hospitality and private box packages for upcoming pop concerts. We are thrilled to extend fan access to VIP concert experiences at UK arenas and stadiums including AO Arena Manchester, Utilita Arena Birmingham, First Direct Arena Leeds and Tottenham Hotspur Stadium, to name just a few. From Harry Styles to Olly Murs, watch iconic pop artists perform from the best seats in the house with official premium concert tickets.

Live like a pop star with Pop VIP tickets and enjoy exclusive access and premium perks. Book Pop hospitality tickets today!

Pop VIP Tickets 2025 | Pop Hospitality Tickets

Seat Unique provides official hospitality for major horse racing fixtures including the St Leger, Grand National, Royal Ascot and Cheltenham Festival. We are working with world famous racecourses such as Doncaster Racecourse, Newcastle Racecourse, Chester Racecourse and York Racecourse to open up fan access to horse racing hospitality to all. To enjoy VIP treatment and watch the action from incredible trackside views, check out our available horse racing hospitality packages.

Book Horse Racing hospitality tickets and place your bets in style with the ultimate Horse Racing VIP experience. Secure your unforgettable day today.

Horse Racing Hospitality Tickets 2025 | Horse Racing VIP Tickets

Horse Racing

Upcoming football fixtures
Seat Unique provides official football hospitality for Premier League, UEFA Champions League, UEFA Europa League and FA Cup fixtures. We are working with some of the biggest clubs in the world, including Arsenal, <a href="https://www.seatunique.com/sport-tickets/football/liverpool-fc-tickets">Liverpool</a>, Man City and Man United to increase fan access to VIP Matchday Experiences at iconic football stadiums such as Anfield, Etihad Stadium, and Old Trafford. To watch world-famous teams from premium seats, check out our available football hospitality tickets.

Enjoy an unforgettable match day experience with Football hospitality tickets. Book your Football VIP tickets through Seat Unique today.

Football Hospitality Tickets 2025 | Football VIP Tickets

Football

Seat Unique provides official cricket hospitality for major tournament fixtures including the Cricket World Cup, T20 World Cup, The Ashes Series, ODI’s, Champions League Twenty20, World Test Championship and County Championship. We are working with world prestigious clubs like Hampshire Cricket to open up fan access to VIP Matchday Experiences at iconic cricket grounds such as Utilita Bowl, Kia Oval and Old Trafford Cricket Ground. To enjoy an unforgettable day of sporting action, check out our available cricket hospitality tickets.

Book official Cricket hospitality tickets for a VIP experience that'll knock your day out of the park! Get your VIP Cricket tickets today.

Cricket Hospitality Tickets 2025 | Cricket VIP Tickets

Cricket

Seat Unique provides official hospitality and debenture tickets for major tennis tournaments, including Wimbledon, Cinch Championships, The Boodles, Tennis Classics at Hurlingham and Champions Tennis. We are delighted to open up access to VIP experiences at the world’s most prestigious tennis clubs such as the All England Club, The Queen’s Club and the Hurlingham Club. To watch world-class players from premium seats and enjoy the VIP treatment, check out our available tennis hospitality packages.

Ace your day with official Tennis hospitality tickets and enjoy an unforgettable day at the tennis. Book at Seat Unique online today. 

Tennis Hospitality Tickets 2025 | Tennis VIP Tickets

Tennis

Seat Unique provides official motorsport hospitality for the biggest motor races in the world, including: British Formula 1 Grand Prix, Abu Dhabi Formula 1 Grand Prix, Monaco Formula 1 Grand Prix, Goodwood Festival of Speed, British Moto GP and Formula E. We are thrilled to open up access to VIP experience at famous race tracks such as the Silverstone Circuit, Yas Marina Circuit and Circuit de Monaco. To witness world-class racing drivers from premium seats and enjoy the VIP treatment, check out our luxury hospitality packages for motorsport events.

Accelerate your motorsport experience with Motorsport VIP tickets for an unforgettable day that puts you in first place. Book Motorsport hospitality packages today.

Motorsport VIP Tickets 2025 | Motorsport Hospitality Tickets

Motorsport

Seat Unique provides official rugby hospitality for domestic and international tournament fixtures, including: the Dacia Magic Weekend and the Super League Grand Final. We are working with world institutions such as the Super League to extend fan access to VIP Matchday Experiences at iconic rugby stadiums such as St James' Park and Old Trafford. To watch world-class teams from premium seats, check out our available rugby hospitality packages.

Secure Rugby League hospitality tickets at Seat Unique for an unforgettable rugby league experience! Don’t wait - book Rugby League VIP tickets today!

Rugby League Hospitality Tickets 2025 | Rugby League VIP Tickets

Rugby League

Seat Unique provides official rugby hospitality for domestic and international tournament fixtures, including: the Guinness Six Nations, and Autumn Nation Series. We are working with world-famous clubs such as the WRU, and Scottish Rugby to extend fan access to VIP Matchday Experiences at iconic rugby stadiums such as the Principality Stadium, BT Murrayfield, and Twickenham. To watch world-class teams from premium seats, check out our available rugby hospitality packages.

Book Rugby Union hospitality tickets at Seat Unique for a try-worthy Rugby Union experience! Don't miss out - book Rugby Union VIP tickets today.

Rugby Union Hospitality Tickets 2025 | Rugby Union VIP Tickets

Rugby Union

Seat Unique provides official VIP tickets, hospitality and private box packages for upcoming concerts. We are pleased to increase fan access to VIP concert experiences at some of the UK’s best music venues including AO Arena Manchester, Utilita Birmingham Arena and First Direct Arena Leeds, to name a few. From The 1975 to Alanis Morissette, watch pop rock bands and artists live from premium seats, with VIP concert tickets.

Party like a rock star with Pop Rock VIP tickets and enjoy exclusive benefits for an unforgettable night! Book Pop Rock hospitality tickets today!

Pop Rock VIP Tickets 2025 | Pop Rock Hospitality Tickets

Pop Rock

Seat Unique provides official hospitality for major golf tournaments such as the Betfred British Masters. We are delighted to increase access to VIP golf experiences, giving more fans the chance to watch world-class players from the best seats in the house. To enjoy an unforgettable day of golfing action, check out our available golf hospitality packages

Secure Golf hospitality tickets that are above par! Book your Golf VIP tickets with Seat Unique for a hole-in-one experience today.

Golf Hospitality Tickets 2025 | Golf VIP Tickets

Golf

FINISHED

Gloucester Rugby, affectionately known as the 'Cherry and Whites', proudly competes in the Premiership, England's premier rugby union division. For well over a century, this esteemed club has called Kingsholm Stadium its home, having played there since 1891. With a capacity of 16,000, this historic venue is regularly packed with dedicated supporters, creating a vibrant atmosphere every matchday.
As the new season kicks off, Gloucester Rugby will embark on their quest for success, aiming to secure a coveted top 4 spot in the Premiership standings. By doing so, they would earn a spot in the playoffs, providing them with an opportunity to vie for championship glory. The team's rich history and loyal fanbase will undoubtedly serve as motivation as they strive to make a lasting impact on the pitch.
The Beginning:
In 1873, a football club (how rugby was known at the time) was formed in Gloucester after a meeting at the Spread Eagle Hotel. The announcement was made in the Gloucester Journal, stating that the club's operations would begin at the Spa on the first Tuesday of the following month. The club organised a team to play against the college school, which took place on the current Kingsholm ground.
In 1891, the club acquired lands from the Castle Grim Estate for £4,000, and they have been playing their home fixtures at this site ever since. This area is known as Kingsholm. The team turned professional in 1995 after a set of wins.
Club History:
In 2008, Martin St Quinton acquired 25% of Gloucester Rugby and became vice chairman, focusing on sponsorships and non-playing areas. In the 2007-2008 season, Gloucester Rugby finished on top of the Guinness Premiership. They also made it to the EDF Energy Cup Final in the 2008-2009 season.
Gloucester Rugby won the Anglo-Welsh cup in the 2010-2011 season and made it to the Premiership playoffs that season. Bryan Redpath resigned as head coach in 2012 and was replaced by Nigel Davies. The club hosted international matches against Fiji in 2012 and Japan in 2013.
The team won the European Rugby Challenge Cup in the 2014-2015 season. Martin St Quinton acquired full ownership of the club in 2016. The team reached the final of the European Rugby Challenge Cup in the 2016-2017 and 2017-2018 seasons.
George Skivington became the new head coach in June 2020 with Alex Brown as the Chief Operating Officer. In July 2023, Brown was appointed interim CEO. In September 2023, Brown was made CEO and Skivington was promoted to Director of Rugby without impacting his role as head coach.

TERMS & CONDITIONS RELATING TO HOSPITALITY BOOKINGS
The following are the Terms and Conditions on which Gloucester Rugby Limited (“Club”) agree to provide venue and hospitality facilities to customers (“Client”).
Tickets are issued subject to the Gloucester Rugby Ground Regulations and Ticketing Policy. By booking and paying for a Hospitality Package the Client is acknowledging that it has carefully read, understood and agrees to be bound by these Regulations and Policy.
A copy of the Ground Regulations and Ticketing Policy can be found by visiting the Gloucester Rugby website at www.gloucesterrugby.co.uk.
1 Definitions
1.1 "Agreement" means these Terms and Conditions and the Booking Form.
1.2 "Booking Form" means any form or correspondence setting out the Client's booking details incorporating these Terms and Conditions.
1.3 "Fee" means the fee for the Room and the Package.
1.4 "Match" means Club matches or matches promoted by the Club during which the Package will be provided to the Client.
1.5 "Hire Period(s)" means the period(s) during which the Room will be made available to the Client for the Matches, whether for a single period of a Match or for one or more Seasons.
1.6 "Package" means the hospitality package booked by the Client.
1.7 "Room" means the room provided to the Client at the Stadium for use at the Matches.
2 The Club’s Obligations
2.1 In consideration of payment of the Fee, the Club shall during the Hire Period:
2.1.1 make the Room available for use by the Client and its guests;
2.1.2 provide the goods and services specified in the Package;
2.1.3 provide such furniture, furnishings, fixtures and equipment in the Room as may be reasonably required for the use of the Room. Such items shall remain the property of the Club at all times;
2.1.4 clean and maintain the Room to a reasonable standard;
2.1.5 take all reasonable precautions for the security of the Room. The Club shall not however be in any way responsible for the loss of or damage to the property of the Client or its guests;
2.1.6 make available for purchase by the Client and its guests the items for sale specified in the Booking Form, to be paid for separately by the Client and/or its guests;
2.1.7 supply alcoholic drinks in the Room subject to the relevant licensing laws and any conditions imposed on the Club by any relevant authority;
2.1.8 provide all essential services and facilities to the Client and its guests.
2.2 The Club shall perform its obligations under this Agreement with reasonable care and skill and in accordance with all applicable laws, regulations and requirements of local authorities and landlords.
3 The Client’s Obligations
3.1 The Client shall and shall procure that its Guests:
3.1.1 use the Room only during the Hire Period;
3.1.2 use the Room, match seat and Club premises in a proper and lawful manner and not so as to cause nuisance or inconvenience to the Club or any other person; use of match seat shall also be in accordance with the Gloucester Rugby Ticketing Policy (www.tickets.gloucesterrugby.co.uk)
3.1.3 keep the Room together with furniture, furnishings, fixtures and equipment supplied by the Club in good repair and condition (fair wear and tear excepted) and make good any damage or loss caused in the course of the use of Room as soon as reasonably practicable;
3.1.4 do not cause or permit the capacity of the Room as specified in the Booking Form to be exceeded;
3.1.5 do not bring any food or beverages into the Room for consumption other than those supplied by the Club;
3.1.6 do not display any posters or materials in the Room without the Club's prior written consent;
3.1.7 remove all personal belongings from the Room at the end of the Hire Period;
3.1.8 comply with the Ground Regulations and all applicable laws relating to the consumption of alcohol in rugby grounds and the terms of the Club's alcohol licence as notified to the Client from time to time;
3.1.9 comply with the special terms and conditions specified in the Booking Form;
3.1.10 comply with all reasonable directions given by the Club as to the use of the Room and the Club's premises;
3.1.11 behave in a responsible manner and comply with any Club rules and policies notified to the Client from time to time;
3.1.12 comply with the dress code notified to the Client from time to time.
3.2 The Club reserves the right to refuse entry to or require the removal of any person who it considers is in breach of or in its reasonable opinion is likely to breach the terms of clause 3.1.
3.3 The Client shall not in any circumstances resell the Package or any of the goods and services specified in it to any third party except with the Club’s prior written consent.
4 Variations
4.1 The Club reserves the right to vary the Package from time to time on giving such notice to the Client as is reasonably practicable in the circumstances. Where a variation is made, the Club shall use its reasonable endeavours to ensure that the alternative package provided is of a superior or equivalent standard to the Package.
4.2 If the Room is unavailable for any reason during the Hire Period, the Club reserve the right to relocate the Client to an alternative room on giving such notice to the Client as is reasonably practicable in the circumstances. Where the Client is relocated to another room, the Club shall use its reasonable endeavours to ensure that the replacement room is of a superior or equivalent size and standard to the Room.
5. Cancellations & Refunds
5.1 The dates and times of Matches are subject to change from time to time for reasons beyond our control (including television scheduling, cup competitions or postponement due to adverse weather conditions.) Where any match is rescheduled, abandoned or postponed prior to half time we shall not have any liability to the Client or your guests except that you shall be entitled to attend the re-arranged match. If you are unable to attend any such re-arranged match your booking will be cancelled and you will be liable for payment of the cancellation charges set out in 5.4. Where any match is rescheduled, abandoned or postponed during or after half time we shall not have any liability to the Client or your guests whatsoever.
5.2 If a Match is cancelled by the Club (and is not rescheduled, abandoned or postponed in which case the provisions set out in Clause 5.1 shall apply), the Club will refund to the Client any Deposit or other amounts paid by the Client but the Club shall otherwise have no further liability to the Client in relation to the cancellation of the Match.
5.3 Subject to clause 5.4, the Client may cancel their booking at any time provided that the cancellation is made in writing (which includes email). Cancellations made after any balances (including the Deposit) have been paid will result of forfeiture of all monies paid or due at that time.
5.4 If the Client cancels their booking for any reason within 28 days prior to the date of the Match the Client shall be liable to pay to the Club a late cancellation charge calculated in accordance with the table below:
6 Limitation of Liability
6.1 The Client shall indemnify the Club in respect of any claims, liabilities, damages, costs, expenses or losses incurred by the Club arising from or in connection with the use by the Client and its guests of the Room and the Club's premises other than in accordance with the terms of the Agreement.
6.2 Nothing in the Agreement shall operate to exclude or limit the Club's liability for death or personal injury caused by the negligence of the Club, its servants, agents, employees or sub-contractors or for fraudulent misrepresentation.
6.3 Subject to Clause 6.2:-
Date of Cancellation Late Cancellation Charge
Between 14 and 28 days prior to the Match 50% of the Payment
Less than 14 days prior to the Match 100% of the Payment
6.3.1 The Club's total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in connection with the performance or contemplated performance of the Agreement shall be limited to the Fee; and
6.3.2 The Club shall not be liable to the Client for any special, indirect or consequential loss or damage or for loss of profit, loss of business, loss of enjoyment, loss of anticipated savings or depletion of goodwill which arise out of or in connection with the Agreement.
7 Term and Termination
7.1 The Agreement shall commence on the date of signature of the Booking Form by the Client and subject to clause 7.2, shall continue until the end of the Term and shall not be capable of cancellation or early termination except as provided in this clause 7.
7.2 Either party shall be entitled to terminate the Agreement with immediate effect on written notice to the other party if:
7.2.1 the other party commits a material breach of any term of the Agreement and in the case of a breach capable of remedy fails to remedy the same within 14 days after receipt of a written notice giving full particulars of the breach and requiring it to be remedied;
7.2.2 an encumbrancer takes possession or a receiver is appointed over any of the property or assets of the other party;
7.2.3 the other party makes any voluntary arrangement with its creditors or becomes subject to an administration order;
7.2.4 the other party goes into liquidation (except for the purposes of amalgamation or reconstruction and in such manner that the company resulting therefrom effectively agrees to be bound by or assume the obligations imposed on that other party under the Agreement);
7.2.5 anything analogous to any of the foregoing under the law of any jurisdiction occurs in relation to the other party;
7.2.6 the other party ceases or threatens to cease to carry on business;
7.2.7 the other party is declared bankrupt or makes any arrangement with or for the benefit of his creditors.
7.3 Termination of this Agreement, however caused, shall be without prejudice to any rights or liabilities accrued at the date of termination.
7.4 If this Agreement is terminated by the Club in accordance with clause 7.2, there shall be no liability on the part of the Club to refund any proportion of any Fee paid by the Client.
8 Fee
8.1 The Fee shall be paid by credit or debit card or on invoice by the Club. Amex and Diners cards are not accepted.
8.2 Where the Client chooses to pay by credit or debit card, the Client's card will be debited by the Club as soon as reasonably practicable after receipt of the signed Booking Form and a receipted invoice will be sent to the Client.
8.3 Where the Client chooses to pay on invoice, the Club shall invoice the Client for the Fee on receipt of the signed Booking Form. The Client shall pay the Fee within 14 days of receipt of the Club's invoice. If the Fee is not paid to the Club before the date of the match, entry to the stadium will be refused.
8.4 If the Client fails to pay the Fee to the Club by the due date for payment, the Club may charge the Client interest on the overdue amount at the rate of 4% per annum above HSBC Bank Plc's base lending rate from time to time. Such interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. The Client shall pay the interest immediately on demand by the Club.
8.5 Without prejudice to clause 8.4, where the Fee is not paid by the due date for payment, the Club reserve the right to refuse the Client use of the Room until the Fee has been paid.
8.6 The Room is provided on a “take or pay” basis, such that if the Client does not use the Room for the Hire Period or Hire Periods as determined in the Booking Form when available, no refunds shall be due from the Club and in the event of early termination of this Agreement (save for cause by the Client in accordance with clause 7.2), the Client shall be liable to pay in full all Fees due in respect of the package for the Hire Period and for every Hire Periods if more than one as set out in the Booking Form.
9 General
9.1 The Client may not without the prior written consent of the Club assign, sub-contract, delegate or dispose of any of its rights or obligations under the Agreement.
9.2 Neither party shall be deemed to be in breach of the Agreement or otherwise be liable to the other by reason of any delay in performance or non-performance of any of its obligations under the Agreement to the extent that such delay or non-performance is due to any cause or event outside that party's reasonable control.
9.3 Any waiver by either party of a breach of any provision of the Agreement shall not be considered as a waiver of any subsequent breach of the same or any other provision thereof.
9.4 The Agreement contains the entire agreement between the parties with respect to the subject matter thereof and supersedes all previous agreements and understandings between the parties with respect thereto and may not be modified except by an instrument in writing signed by the duly authorised representatives of the parties.
9.5 Each party acknowledges that in entering into the Agreement it does not do so on the basis of and does not rely on any representation warranty or other provision except as expressly provided therein and all conditions, warranties or other terms implied by statute or common law are hereby excluded to the fullest extent permitted by law.
9.6 If any provision of the Agreement is held by any court or other competent authority to be void or unenforceable in whole or in part the Agreement shall continue to be valid as to the other provisions and the remainder of the affected provisions.
9.7 No term of the Agreement shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any third party.
9.8 Where there is any inconsistency between these Terms and Conditions and the Booking Form, the provisions of the Booking Form will prevail. The Club reserves the right to vary these Terms and Conditions from time to time.
9.9 Any notice or other information required or permitted to be given by either party under the Agreement shall be deemed to have been validly given if served personally upon that party or if sent by first class pre-paid post to the last known address of that party. If sent by first class pre paid post the notice shall be deemed to have been received 2 working days after the date of posting.
9.10 The Agreement shall be governed by and construed in all respects in accordance with English law and each party hereby submits to the exclusive jurisdiction of the English courts.
10. Personal Data
10.1 The Clients acknowledges that in booking hospitality you may provide the Club with certain personal details about yourself ("Personal Data"). All Personal Data collected by the Club using the booking process or otherwise in connection with booking hospitality will only be held and used with care and in accordance any applicable legislation and in accordance with the Club's privacy policy, which can be found at the following link GDPR-Privacy-Policy-Gloucester-Rugby-21-May-2018.

Terms and Conditions

Choose hospitality and experience the ultimate matchday experience at Kingsholm Stadium for the 2024/25 season!
1873 Bistro
This exclusive area offers a unique space for both 1873 members and supporters to indulge in food and drinks at the iconic Kingsholm Stadium.
With a complimentary drink upon arrival and access to pre-match player interviews, the 1873 Bistro delivers a superior pre-match dining experience. Plus, it grants direct access to premium seating in the Malvern Tyres stand.
By providing access to Gloucester Rugby's private members lounge, the 1873 Bistro is the ideal venue to entertain your family, friends, and clients.
Private Box
Regardless of the occasion, make Kingsholm your home and enjoy the perks of entertaining in your very own private Hospitality Box.
Gloucester Rugby Hospitality Boxes provide stunning views from private balconies, offering the perfect setting to host clients, reward staff, or entertain family and friends.
Whether it's a special celebration or a day out with friends, our boxes place you right in the heart of the action. Relax before the game with a delectable meal, and when kick-off arrives, you'll be just a few steps away from exclusive balcony seating.
Captain's Lounge
Immerse yourself in the rich history of Gloucester Rugby with an exclusive experience in the Captain's Lounge. Before every regular season fixture, indulge in a pre-match meal in our 200-seat restaurant.
After the game, the lounge bar is available to all diners. It will remain open for at least 2 hours after full time, giving you plenty of time to relish the atmosphere.
Queensholm Suite
Our Queensholm Suite offers an exceptional matchday experience, combining exclusivity, comfort, alongside the thrill of live rugby. Designed to accommodate up to 12 guests, from the moment you arrive until the end of your experience, you and your guests can take advantage of an inclusive drinks package. Additionally, you'll enjoy a delicious main course, followed by a selection of fine cheeses with biscuits, and rounded off with coffee and cake for a perfect finish. Just outside your box, a private balcony with seating for all guests provides incredible views of the action whilst two offsite parking spaces (subject to availability) provide added convenience.
Whether you’re celebrating a special occasion, entertaining clients, or simply enjoying a day out with friends, the Queensholm Suite guarantees a truly memorable and luxurious matchday at Kingsholm Stadium.

What's included with Gloucester Rugby VIP Packages?

Kingsholm Stadium

Gloucester Rugby Gallagher Premiership Register Your Interest 2025/26

Book Gloucester Rugby hospitality tickets at Seat Unique for a try-worthy Rugby Union experience! Don't miss out - book Gloucester Rugby VIP tickets today.

Gloucester Rugby Hospitality 2025 | Gloucester Rugby Hospitality Tickets & VIP Box

Gloucester Rugby

<h2>Your privacy is the upmost importance to us</h2>
<h2> </h2>
Below is our privacy promise to you, and we ask that you read this carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us should you have any queries or concerns.
How this policy applies to you will depend on the way in which you interact with us. For example:
<ul>
 <li>If you purchase a ticket from us, we will use the information you provide us to fulfil both our, and the Event Partners (as defined in our terms of purchase) obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you; and</li>
 <li>When you browse our site and app, we use cookies to tailor your enjoyment of our site and hopefully provide you with an efficient and enjoyable browsing and shopping experience.</li>
</ul>
Each of the above is explained in more detail below.
 
<h3>1. Who we are</h3>
This website is operated by RMS Events Ltd (t/a Seat Unique), a private company limited by shares and registered in England and Wales with company number 11313999 having its registered office at 6-8 Greencoat Place, London, England, SW1P 1PL (hereinafter referred to as “we” , “us” , “Seat Unique” ).
Seat Unique is the trusted technological platform offering official premium access to live events.
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
<h3>2. Our website</h3>
This privacy promise relates to your use of our website, www.seatunique.com.
Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
<h3>3. What information we have + where do we get it</h3>
There are various points during which we provide our products and services to you at which we may collect personal information. These include:
<ul>
 <li>When you create an account, buy a ticket or have a ticket transferred to you by a friend, we will collect your information which depending on service we are providing, may include your contact and billing information.</li>
 <li>When you use our website or apps, we collect information such as the browser and device you're using, your IP address, your location, the site you came from, what you did and didn't use our site/app for, or the site you visit when you leave us. For more information on how we collect this information, see “Cookies” below.</li>
 <li>When you use a social media feature within our website or app, and you post to social media platforms, the social media site will provide us with some information about you.</li>
 <li>If you have accessibility requirements, we want to make sure you have the best experience when attending events. To do this, we need to collect details of your requirements (which may involve you providing information about your mental or physical health).</li>
</ul>
We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website.
The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:
<ul>
 <li>your name, address and contact details</li>
 <li>date of birth</li>
 <li>billing and payment details</li>
 <li>details of any feedback you give us by phone, email, post or via social media your financial information (such as PayPal account details, or credit card or debit card information)</li>
 <li>your purchase history with us or (as relevant) your ticket listing history with us</li>
 <li>information you voluntarily give us when you contact our customer services team</li>
 <li>information about your visit to the website, including the url, clickstream to, through and from the website (including date and time), tickets or matches you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page</li>
 <li>technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, browser plug-in types and versions, and operating system and platform</li>
 <li>information collected from our websites and elsewhere across the internet through cookies, web beacons, pixel tags, device identifiers and other technologies including information about your shopping habits and preferences for more information, please see our <a href="https://file+.vscode-resource.vscode-cdn.net/cookies-policy" title="/cookies-policy">cookie policy</a></li>
 <li>information about the services we provide to you</li>
 <li>your account details, such as username, login details</li>
</ul>
This website is not intended for use by children under the age of 13 and we do not knowingly collect or use personal information relating to children.
In addition to the above, we use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
<h3>4. How we use your information and why</h3>
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.
We use this personal information to:
<ul>
 <li>create and manage your account with us</li>
 <li>verify your identity</li>
 <li>provide goods and services to you</li>
 <li>to ensure the security of our and or Event Partners’ operations.</li>
 <li>marketing communications (including postal marketing; SMS; and/or e-mail marketing)</li>
 <li>customise our website and its content to your particular preferences</li>
 <li>notify you of any changes to our website or to our services that may affect you</li>
 <li>improve our services</li>
 <li>use as otherwise required by law or the requirements of a regulator.</li>
</ul>
The legal bases we may rely on include:
<ul>
 <li>consent: where you have given us clear consent for us to process your personal information or a specific purpose</li>
 <li>contract: we use your information when you enter into a contract with us (for example to buy a ticket) so we can process your order; take payment; and provide you with customer support.</li>
 <li>legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)</li>
 <li>legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)</li>
</ul>
<h3>5. Who we share your personal information with</h3>
Where it is in or legitimate interests to do so, or we have your consent, we may share personal information with a variety of the following categories as necessary:
<ul>
 <li>Our third-party service providers (sometimes known as data processors) such as cloud computing providers who provide the IT infrastructure on which our products and systems are built.</li>
 <li>We may share your information with our Event Partners (and in some cases their third-party service providers who perform services on their behalf) so that they can run the event, (where applicable) deliver tickets, and for other reasons described in their privacy policies.</li>
 <li>Third parties who provide goods and services purchased by you (e.g. ticket insurance or merchandise) so that they can process and fulfil your orders.</li>
 <li>Professional indemnity or other insurers.</li>
 <li>Third party postal or courier providers who assist us in delivering our postal marketing campaigns to you, or delivering documents related to a matter.</li>
 <li>Government agencies or other authorised bodies where permitted or required by law.</li>
 <li>Any successor to all or part of our business.</li>
</ul>
Please note that this list is non-exhaustive and there may be other examples where we need to share with other parties in order to provide Services as effectively as we can.
<h3>6. Cookies and similar technologies</h3>
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.
For further information on the types of cookies we use on our website and how you can manage those cookies please refer to our <a href="https://file+.vscode-resource.vscode-cdn.net/cookies-policy" title="/cookies-policy">cookie policy</a> .
<h3>7. Marketing</h3>
We would like to send you information about our products and services and any upcoming events that we think may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
<ul>
 <li>contacting us at <a href="mailto:enquiries@seatunique.com" title="mailto:enquiries@seatunique.com">enquiries@seatunique.com</a></li>
 <li>using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts</li>
</ul>
It may take up to 10 days for this to take place.
For more information on your rights in relation to marketing, see 'Your rights’ below.
<h3>8. Your rights</h3>
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
<ul>
 <li>fair processing of information and transparency over how we use your use personal information</li>
 <li>access to your personal information and to certain other supplementary information that this Privacy Promise is already designed to address</li>
 <li>require us to correct any mistakes in your information which we hold</li>
 <li>require the erasure of personal information concerning you in certain situations</li>
 <li>receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations</li>
 <li>object at any time to processing of personal information concerning you for direct marketing</li>
 <li>object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you</li>
 <li>object in certain other situations to our continued processing of your personal information</li>
 <li>otherwise restrict our processing of your personal information in certain circumstances</li>
</ul>
If you would like to exercise any of those rights, please:
<ul>
 <li>email, call or write to us</li>
 <li>let us have enough information to identify you</li>
 <li>let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and</li>
 <li>let us know the information to which your request relates, including any account or reference numbers, if you have them</li>
</ul>
<h3>9. Keeping your personal information secure</h3>
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
<h3>10. How to complain</h3>
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at <a href="https://ico.org.uk/concerns/" title="https://ico.org.uk/concerns/">https://ico.org.uk/concerns/</a>.
<h3>11. Changes to this website privacy promise</h3>
This website privacy promise was published on 12 th October 2018.
We may make changes to this privacy promise from time to time. To ensure that you are always aware of how we use your personal information we will update this privacy promise from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this privacy promise periodically to be informed of how we use your personal information.
<h3>12. How to contact us</h3>
If you have any questions about this privacy promise or want to exercise your rights set out in this privacy promise, please contact us by sending an email to <a href="mailto:enquiries@seatunique.com" title="mailto:enquiries@seatunique.com">enquiries@seatunique.com</a>.

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