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first direct arena

P&J Live

<p>Seat Unique provides official VIP tickets, hospitality and private box packages for upcoming pop concerts. We are thrilled to extend fan access to VIP concert experiences at UK arenas and stadiums including AO Arena Manchester, Utilita Arena Birmingham, First Direct Arena Leeds and Tottenham Hotspur Stadium, to name just a few. From Harry Styles to Olly Murs, watch iconic pop artists perform from the best seats in the house with official premium concert tickets.</p>

Live like a pop star with Pop VIP tickets and enjoy exclusive access and premium perks. Book Pop hospitality tickets today!

Pop VIP Tickets 2025 | Pop Hospitality Tickets

<p><strong>Upcoming football fixtures</strong></p>
<p>Seat Unique provides official football hospitality for Premier League, UEFA Champions League, UEFA Europa League and FA Cup fixtures. We are working with some of the biggest clubs in the world, including Arsenal, <a href="https://www.seatunique.com/sport-tickets/football/liverpool-fc-tickets">Liverpool</a>, Man City and Man United to increase fan access to VIP Matchday Experiences at iconic football stadiums such as Anfield, Etihad Stadium, and Old Trafford. To watch world-famous teams from premium seats, check out our available football hospitality tickets.</p>

Enjoy an unforgettable match day experience with Football hospitality tickets. Book your Football VIP tickets through Seat Unique today.

Football Hospitality Tickets 2025 | Football VIP Tickets

Football

<p>Seat Unique provides official hospitality for major horse racing fixtures including the St Leger, Grand National, Royal Ascot and Cheltenham Festival. We are working with world famous racecourses such as Doncaster Racecourse, Newcastle Racecourse, Chester Racecourse and York Racecourse to open up fan access to horse racing hospitality to all. To enjoy VIP treatment and watch the action from incredible trackside views, check out our available horse racing hospitality packages.</p>

Book Horse Racing hospitality tickets and place your bets in style with the ultimate Horse Racing VIP experience. Secure your unforgettable day today.

Horse Racing Hospitality Tickets 2025 | Horse Racing VIP Tickets

Horse Racing

<p>Seat Unique provides official cricket hospitality for major tournament fixtures including the Cricket World Cup, T20 World Cup, The Ashes Series, ODI’s, Champions League Twenty20, World Test Championship and County Championship. We are working with world prestigious clubs like Hampshire Cricket to open up fan access to VIP Matchday Experiences at iconic cricket grounds such as Utilita Bowl, Kia Oval and Old Trafford Cricket Ground. To enjoy an unforgettable day of sporting action, check out our available cricket hospitality tickets.</p>

Book official Cricket hospitality tickets for a VIP experience that'll knock your day out of the park! Get your VIP Cricket tickets today.

Cricket Hospitality Tickets 2025 | Cricket VIP Tickets

Cricket

<p>Seat Unique provides official hospitality and debenture tickets for major tennis tournaments, including Wimbledon, Cinch Championships, The Boodles, Tennis Classics at Hurlingham and Champions Tennis. We are delighted to open up access to VIP experiences at the world’s most prestigious tennis clubs such as the All England Club, The Queen’s Club and the Hurlingham Club. To watch world-class players from premium seats and enjoy the VIP treatment, check out our available tennis hospitality packages.</p>

Ace your day with official Tennis hospitality tickets and enjoy an unforgettable day at the tennis. Book at Seat Unique online today. 

Tennis Hospitality Tickets 2025 | Tennis VIP Tickets

Tennis

<p>Seat Unique provides official motorsport hospitality for the biggest motor races in the world, including: British Formula 1 Grand Prix, Abu Dhabi Formula 1 Grand Prix, Monaco Formula 1 Grand Prix, Goodwood Festival of Speed, British Moto GP and Formula E. We are thrilled to open up access to VIP experience at famous race tracks such as the Silverstone Circuit, Yas Marina Circuit and Circuit de Monaco. To witness world-class racing drivers from premium seats and enjoy the VIP treatment, check out our luxury hospitality packages for motorsport events.</p>

Accelerate your motorsport experience with Motorsport VIP tickets for an unforgettable day that puts you in first place. Book Motorsport hospitality packages today.

Motorsport VIP Tickets 2025 | Motorsport Hospitality Tickets

Motorsport

Seat Unique provides official rugby hospitality for domestic and international tournament fixtures, including: the Dacia Magic Weekend and the Super League Grand Final. We are working with world institutions such as the Super League to extend fan access to VIP Matchday Experiences at iconic rugby stadiums such as St James' Park and Old Trafford. To watch world-class teams from premium seats, check out our available rugby hospitality packages.

Secure Rugby League hospitality tickets at Seat Unique for an unforgettable rugby league experience! Don’t wait - book Rugby League VIP tickets today!

Rugby League Hospitality Tickets 2025 | Rugby League VIP Tickets

Rugby League

<p>Seat Unique provides official rugby hospitality for domestic and international tournament fixtures, including: the Guinness Six Nations, and Autumn Nation Series. We are working with world-famous clubs such as the WRU, and Scottish Rugby to extend fan access to VIP Matchday Experiences at iconic rugby stadiums such as the Principality Stadium, BT Murrayfield, and Twickenham. To watch world-class teams from premium seats, check out our available rugby hospitality packages.</p>

Book Rugby Union hospitality tickets at Seat Unique for a try-worthy Rugby Union experience! Don't miss out - book Rugby Union VIP tickets today.

Rugby Union Hospitality Tickets 2025 | Rugby Union VIP Tickets

Rugby Union

<p>Seat Unique provides official VIP tickets, hospitality and private box packages for upcoming concerts. We are pleased to increase fan access to VIP concert experiences at some of the UK’s best music venues including AO Arena Manchester, Utilita Birmingham Arena and First Direct Arena Leeds, to name a few. From The 1975 to Alanis Morissette, watch pop rock bands and artists live from premium seats, with VIP concert tickets.</p>

Party like a rock star with Pop Rock VIP tickets and enjoy exclusive benefits for an unforgettable night! Book Pop Rock hospitality tickets today!

Pop Rock VIP Tickets 2025 | Pop Rock Hospitality Tickets

Pop Rock

<p>Seat Unique provides fans with access to official VIP tickets and hospitality packages for popular upcoming rock concerts. We are delighted to open up fan access to premium concert experiences at some of the UK’s biggest music venues including AO Arena Manchester, Utilita Arena Birmingham, First Direct Arena Leeds and Tottenham Hotspur Stadium, to name just a few. From Bruce Springsteen to Def Leppard & Mötley Crüe, watch legendary rock artists perform from the best seats in the house with VIP concert tickets.</p>

Rock out with Rock VIP tickets for an unforgettable rock star experience! Book your Rock hospitality tickets with Seat Unique today.

Rock VIP Tickets 2025 | Rock Hospitality Tickets

Rock

FINISHED

<p>Aside from the main stage concerts, American Express presents BST Hyde Park offers a variety of attractions and activities to enhance the overall experience. Attendees can explore food stalls and bars, indulge in delicious culinary delights, and discover artisanal goods from various vendors.</p>
<p>Additionally, there are often dedicated areas for relaxation, providing an oasis amidst the bustling festival atmosphere. American Express presents BST Hyde Park has become more than just a music festival, striving to create an inclusive and family-friendly environment. It features dedicated midweek events with free community-focused activities, allowing attendees to enjoy the festival vibes without the need for a ticket. These activities include open-air movie nights, outdoor theater performances, and interactive workshops suitable for all ages.</p>

About American Express presents BST Hyde Park

<h2>Your privacy is the upmost importance to us</h2>
<h2><br></h2>
<p>Below is our privacy promise to you, and we ask that you read this carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us should you have any queries or concerns.</p>
<p>How this policy applies to you will depend on the way in which you interact with us. For example:</p>
<ul>
  <li>If you purchase a ticket from us, we will use the information you provide us to fulfil both our, and the Event Partners (as defined in our terms of purchase) obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you; and</li>
  <li>When you browse our site and app, we use cookies to tailor your enjoyment of our site and hopefully provide you with an efficient and enjoyable browsing and shopping experience.</li>
</ul>
<p>Each of the above is explained in more detail below.</p>
<h3>1. Who we are</h3>
<p>This website is operated by RMS Events Ltd (t/a Seat Unique), a private company limited by shares and registered in England and Wales with company number 11313999 having its registered office at 6-8 Greencoat Place, London, England, SW1P 1PL (hereinafter referred to as <strong>“we”</strong> , <strong>“us”</strong> , <strong>“Seat Unique”</strong> ).</p>
<p>Seat Unique is the trusted technological platform offering official premium access to live events.</p>
<p>We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.</p>
<h3>2. Our website</h3>
<p>This privacy promise relates to your use of our website, www.seatunique.com.</p>
<p>Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.</p>
<h3>3. What information we have + where do we get it</h3>
<p>There are various points during which we provide our products and services to you at which we may collect personal information. These include:</p>
<ul>
  <li>When you create an account, buy a ticket or have a ticket transferred to you by a friend, we will collect your information which depending on service we are providing, may include your contact and billing information.</li>
  <li>When you use our website or apps, we collect information such as the browser and device you're using, your IP address, your location, the site you came from, what you did and didn't use our site/app for, or the site you visit when you leave us. For more information on how we collect this information, see “Cookies” below.</li>
  <li>When you use a social media feature within our website or app, and you post to social media platforms, the social media site will provide us with some information about you.</li>
  <li>If you have accessibility requirements, we want to make sure you have the best experience when attending events. To do this, we need to collect details of your requirements (which may involve you providing information about your mental or physical health).</li>
</ul>
<p>We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website.</p>
<p>The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:</p>
<ul>
  <li>your name, address and contact details</li>
  <li>date of birth</li>
  <li>billing and payment details</li>
  <li>details of any feedback you give us by phone, email, post or via social media your financial information (such as PayPal account details, or credit card or debit card information)</li>
  <li>your purchase history with us or (as relevant) your ticket listing history with us</li>
  <li>information you voluntarily give us when you contact our customer services team</li>
  <li>information about your visit to the website, including the url, clickstream to, through and from the website (including date and time), tickets or matches you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page</li>
  <li>technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, browser plug-in types and versions, and operating system and platform</li>
  <li>information collected from our websites and elsewhere across the internet through cookies, web beacons, pixel tags, device identifiers and other technologies including information about your shopping habits and preferences for more information, please see our <a href="https://file+.vscode-resource.vscode-cdn.net/cookies-policy" rel="noreferrer noopener" target="_blank" title="/cookies-policy">cookie policy</a></li>
  <li>information about the services we provide to you</li>
  <li>your account details, such as username, login details</li>
</ul>
<p>This website is not intended for use by children under the age of 13 and we do not knowingly collect or use personal information relating to children.</p>
<p>In addition to the above, we use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.</p>
<p>You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.</p>
<h3>4. How we use your information and why</h3>
<p>When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.</p>
<p>We use this personal information to:</p>
<ul>
  <li>create and manage your account with us</li>
  <li>verify your identity</li>
  <li>provide goods and services to you</li>
  <li>to ensure the security of our and or Event Partners’ operations.</li>
  <li>marketing communications (including postal marketing; SMS; and/or e-mail marketing)</li>
  <li>customise our website and its content to your particular preferences</li>
  <li>notify you of any changes to our website or to our services that may affect you</li>
  <li>improve our services</li>
  <li>use as otherwise required by law or the requirements of a regulator.</li>
</ul>
<p>The legal bases we may rely on include:</p>
<ul>
  <li>consent: where you have given us clear consent for us to process your personal information or a specific purpose</li>
  <li>contract: we use your information when you enter into a contract with us (for example to buy a ticket) so we can process your order; take payment; and provide you with customer support.</li>
  <li>legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)</li>
  <li>legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)</li>
</ul>
<h3>5. Who we share your personal information with</h3>
<p>Where it is in or legitimate interests to do so, or we have your consent, we may share personal information with a variety of the following categories as necessary:</p>
<ul>
  <li>Our third-party service providers (sometimes known as data processors) such as cloud computing providers who provide the IT infrastructure on which our products and systems are built.</li>
  <li>We may share your information with our Event Partners (and in some cases their third-party service providers who perform services on their behalf) so that they can run the event, (where applicable) deliver the tickets, and for other reasons described in their privacy policies. We will always name the Event Partners when you purchase a ticket.</li>
  <li>Third parties who provide goods and services purchased by you (e.g. ticket insurance or merchandise) so that they can process and fulfil your orders.</li>
  <li>Professional indemnity or other insurers.</li>
  <li>Third party postal or courier providers who assist us in delivering our postal marketing campaigns to you, or delivering documents related to a matter.</li>
  <li>Government agencies or other authorised bodies where permitted or required by law.</li>
  <li>Any successor to all or part of our business.</li>
</ul>
<p>Please note that this list is non-exhaustive and there may be other examples where we need to share with other parties in order to provide Services as effectively as we can.</p>
<p><br></p>
<p>[AEG] has engaged a third party provider, AXS Europe Limited, to fulfil ticket dispatch and access control and we will share your information with AXS for this purpose. AXS is contractually bound to process your data only in accordance with our instructions and is not permitted to use your data for any other purpose.</p>
<p><br></p>
<h3>6. Cookies and similar technologies</h3>
<p>A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.</p>
<p>For further information on the types of cookies we use on our website and how you can manage those cookies please refer to our <a href="https://file+.vscode-resource.vscode-cdn.net/cookies-policy" rel="noreferrer noopener" target="_blank" title="/cookies-policy">cookie policy</a> .</p>
<h3>7. Marketing</h3>
<p>We would like to send you information about our products and services and any upcoming events that we think may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.</p>
<p>If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:</p>
<ul>
  <li>contacting us at <a href="mailto:enquiries@seatunique.com" title="mailto:enquiries@seatunique.com">enquiries@seatunique.com</a></li>
  <li>using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts</li>
</ul>
<p>It may take up to 10 days for this to take place.</p>
<p>For more information on your rights in relation to marketing, see 'Your rights’ below.</p>
<h3>8. Your rights</h3>
<p>Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:</p>
<ul>
  <li>fair processing of information and transparency over how we use your use personal information</li>
  <li>access to your personal information and to certain other supplementary information that this Privacy Promise is already designed to address</li>
  <li>require us to correct any mistakes in your information which we hold</li>
  <li>require the erasure of personal information concerning you in certain situations</li>
  <li>receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations</li>
  <li>object at any time to processing of personal information concerning you for direct marketing</li>
  <li>object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you</li>
  <li>object in certain other situations to our continued processing of your personal information</li>
  <li>otherwise restrict our processing of your personal information in certain circumstances</li>
</ul>
<p>If you would like to exercise any of those rights, please:</p>
<ul>
  <li>email, call or write to us</li>
  <li>let us have enough information to identify you</li>
  <li>let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and</li>
  <li>let us know the information to which your request relates, including any account or reference numbers, if you have them</li>
</ul>
<h3>9. Keeping your personal information secure</h3>
<p>We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.</p>
<p>We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.</p>
<h3>10. How to complain</h3>
<p>We hope that we can resolve any query or concern you raise about our use of your information.</p>
<p>The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at <a href="https://ico.org.uk/concerns/" rel="noreferrer noopener" target="_blank" title="https://ico.org.uk/concerns/">https://ico.org.uk/concerns/</a>.</p>
<h3>11. Changes to this website privacy promise</h3>
<p>This website privacy promise was published on 12 th October 2018.</p>
<p>We may make changes to this privacy promise from time to time. To ensure that you are always aware of how we use your personal information we will update this privacy promise from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this privacy promise periodically to be informed of how we use your personal information.</p>
<h3>12. How to contact us</h3>
<p>If you have any questions about this privacy promise or want to exercise your rights set out in this privacy promise, please contact us by sending an email to <a href="mailto:enquiries@seatunique.com" title="mailto:enquiries@seatunique.com">enquiries@seatunique.com</a>.</p>

Privacy Policy Edited

<p>Immerse yourself in a VIP concert experience at American Express presents BST Hyde Park, London's premier music and cultural festival. With its dazzling celebration of music and vibrant atmosphere, the event offers the unique chance to watch your favourite artists perform against the iconic backdrop of Hyde Park.</p>
<p>This annual event transforms the park into a vibrant oasis of live music, attracting top-tier artists and performers from various genres. Crowds gather for unforgettable performances beneath the summer sun, surrounded by the lush greenery of one of London's most beloved parks.</p>
<p>The festival's diverse line up ensures there's something for every music lover, creating an electric atmosphere that resonates with the spirit of summer. With its blend of world-class music, food, and entertainment, American Express presents British Summer Time Hyde Park promises an unforgettable experience for attendees of all ages. And there is no better way to attend this glorious festival than with official British Summer Time VIP tickets and hospitality packages.</p>
<h2>What's included with American Express presents BST Hyde Park VIP tickets and hospitality packages?</h2>
<h3>Seat Unique VIP Terrace</h3>
<ul>
  <li>Access to the Seat Unique VIP Terrace, a partially-covered fully standing grandstand with unbeatable views of the Great Oak Stage</li>
  <li>Arrive in style via a dedicated entrance and explore British Summer Time up to 60 minutes before General Admission customers, getting you ahead of the crowd</li>
  <li>Relax in the American Express VIP Summer Garden, an exclusive area offering VIP bars, premium food outlets, comfortable seating, separate facilities and cloakroom</li>
  <li>*6 tickets per person</li>
</ul>
<h3>Ultimate Seat Unique VIP Terrace</h3>
<ul>
  <li>Access to the Seat Unique VIP Terrace, a partially-covered fully standing grandstand with unbeatable views of the Great Oak Stage</li>
  <li>Arrive in style via the dedicated Ultimate entrance with VIP hosts and a welcome glass of champagne</li>
  <li>Time to explore BST up to 60 minutes before General Admission customers, getting you in ahead of the crowd</li>
  <li>Relax in the American Express VIP Summer Garden, an exclusive area offering VIP bars, premium food outlets, comfortable seating, separate facilities and cloakroom</li>
  <li>Indulge with complimentary food and drink in the private Ultimate Garden bar</li>
  <li>Commemorate your day at BST with your very own exclusive VIP laminate & lanyard and a limited-edition VIP gift.</li>
  <li>*6 tickets per person</li>
</ul>

American Express presents BST Hyde Park VIP Experience

Hyde Park

BST Hyde Park All Things Orchestral

Stevie Wonder at BST Hyde Park

PDC presents The Hyde Park Darts Championship

Sabrina Carpenter at BST Hyde Park

Zach Bryan at BST Hyde Park

neil young and the chrome hearts at BST Hyde Park 

Get luxury treatment at BST Hyde Park with VIP tickets and enjoy exclusive access and premium perks. Book British Summer Time hospitality tickets today!

BST Hyde Park Tickets 2025 | British Summer Time Tickets 2025

American Express presents BST Hyde Park

<h2>Your privacy is the upmost importance to us</h2>
<h2><br></h2>
<p>Below is our privacy promise to you, and we ask that you read this carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us should you have any queries or concerns.</p>
<p>How this policy applies to you will depend on the way in which you interact with us. For example:</p>
<ul>
  <li>If you purchase a ticket from us, we will use the information you provide us to fulfil both our, and the Event Partners (as defined in our terms of purchase) obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you; and</li>
  <li>When you browse our site and app, we use cookies to tailor your enjoyment of our site and hopefully provide you with an efficient and enjoyable browsing and shopping experience.</li>
</ul>
<p>Each of the above is explained in more detail below.</p>
<p><br></p>
<h3>1. Who we are</h3>
<p>This website is operated by RMS Events Ltd (t/a Seat Unique), a private company limited by shares and registered in England and Wales with company number 11313999 having its registered office at 6-8 Greencoat Place, London, England, SW1P 1PL (hereinafter referred to as <strong>“we”</strong> , <strong>“us”</strong> , <strong>“Seat Unique”</strong> ).</p>
<p>Seat Unique is the trusted technological platform offering official premium access to live events.</p>
<p>We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.</p>
<h3>2. Our website</h3>
<p>This privacy promise relates to your use of our website, www.seatunique.com.</p>
<p>Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.</p>
<h3>3. What information we have + where do we get it</h3>
<p>There are various points during which we provide our products and services to you at which we may collect personal information. These include:</p>
<ul>
  <li>When you create an account, buy a ticket or have a ticket transferred to you by a friend, we will collect your information which depending on service we are providing, may include your contact and billing information.</li>
  <li>When you use our website or apps, we collect information such as the browser and device you're using, your IP address, your location, the site you came from, what you did and didn't use our site/app for, or the site you visit when you leave us. For more information on how we collect this information, see “Cookies” below.</li>
  <li>When you use a social media feature within our website or app, and you post to social media platforms, the social media site will provide us with some information about you.</li>
  <li>If you have accessibility requirements, we want to make sure you have the best experience when attending events. To do this, we need to collect details of your requirements (which may involve you providing information about your mental or physical health).</li>
</ul>
<p>We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website.</p>
<p>The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:</p>
<ul>
  <li>your name, address and contact details</li>
  <li>date of birth</li>
  <li>billing and payment details</li>
  <li>details of any feedback you give us by phone, email, post or via social media your financial information (such as PayPal account details, or credit card or debit card information)</li>
  <li>your purchase history with us or (as relevant) your ticket listing history with us</li>
  <li>information you voluntarily give us when you contact our customer services team</li>
  <li>information about your visit to the website, including the url, clickstream to, through and from the website (including date and time), tickets or matches you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page</li>
  <li>technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, browser plug-in types and versions, and operating system and platform</li>
  <li>information collected from our websites and elsewhere across the internet through cookies, web beacons, pixel tags, device identifiers and other technologies including information about your shopping habits and preferences for more information, please see our <a href="https://file+.vscode-resource.vscode-cdn.net/cookies-policy" title="/cookies-policy">cookie policy</a></li>
  <li>information about the services we provide to you</li>
  <li>your account details, such as username, login details</li>
</ul>
<p>This website is not intended for use by children under the age of 13 and we do not knowingly collect or use personal information relating to children.</p>
<p>In addition to the above, we use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.</p>
<p>You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.</p>
<h3>4. How we use your information and why</h3>
<p>When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.</p>
<p>We use this personal information to:</p>
<ul>
  <li>create and manage your account with us</li>
  <li>verify your identity</li>
  <li>provide goods and services to you</li>
  <li>to ensure the security of our and or Event Partners’ operations.</li>
  <li>marketing communications (including postal marketing; SMS; and/or e-mail marketing)</li>
  <li>customise our website and its content to your particular preferences</li>
  <li>notify you of any changes to our website or to our services that may affect you</li>
  <li>improve our services</li>
  <li>use as otherwise required by law or the requirements of a regulator.</li>
</ul>
<p>The legal bases we may rely on include:</p>
<ul>
  <li>consent: where you have given us clear consent for us to process your personal information or a specific purpose</li>
  <li>contract: we use your information when you enter into a contract with us (for example to buy a ticket) so we can process your order; take payment; and provide you with customer support.</li>
  <li>legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)</li>
  <li>legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)</li>
</ul>
<h3>5. Who we share your personal information with</h3>
<p>Where it is in or legitimate interests to do so, or we have your consent, we may share personal information with a variety of the following categories as necessary:</p>
<ul>
  <li>Our third-party service providers (sometimes known as data processors) such as cloud computing providers who provide the IT infrastructure on which our products and systems are built.</li>
  <li>We may share your information with our Event Partners (and in some cases their third-party service providers who perform services on their behalf) so that they can run the event, (where applicable) deliver tickets, and for other reasons described in their privacy policies.</li>
  <li>Third parties who provide goods and services purchased by you (e.g. ticket insurance or merchandise) so that they can process and fulfil your orders.</li>
  <li>Professional indemnity or other insurers.</li>
  <li>Third party postal or courier providers who assist us in delivering our postal marketing campaigns to you, or delivering documents related to a matter.</li>
  <li>Government agencies or other authorised bodies where permitted or required by law.</li>
  <li>Any successor to all or part of our business.</li>
</ul>
<p>Please note that this list is non-exhaustive and there may be other examples where we need to share with other parties in order to provide Services as effectively as we can.</p>
<h3>6. Cookies and similar technologies</h3>
<p>A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.</p>
<p>For further information on the types of cookies we use on our website and how you can manage those cookies please refer to our <a href="https://file+.vscode-resource.vscode-cdn.net/cookies-policy" title="/cookies-policy">cookie policy</a> .</p>
<h3>7. Marketing</h3>
<p>We would like to send you information about our products and services and any upcoming events that we think may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.</p>
<p>If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:</p>
<ul>
  <li>contacting us at <a href="mailto:enquiries@seatunique.com" title="mailto:enquiries@seatunique.com">enquiries@seatunique.com</a></li>
  <li>using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts</li>
</ul>
<p>It may take up to 10 days for this to take place.</p>
<p>For more information on your rights in relation to marketing, see 'Your rights’ below.</p>
<h3>8. Your rights</h3>
<p>Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:</p>
<ul>
  <li>fair processing of information and transparency over how we use your use personal information</li>
  <li>access to your personal information and to certain other supplementary information that this Privacy Promise is already designed to address</li>
  <li>require us to correct any mistakes in your information which we hold</li>
  <li>require the erasure of personal information concerning you in certain situations</li>
  <li>receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations</li>
  <li>object at any time to processing of personal information concerning you for direct marketing</li>
  <li>object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you</li>
  <li>object in certain other situations to our continued processing of your personal information</li>
  <li>otherwise restrict our processing of your personal information in certain circumstances</li>
</ul>
<p>If you would like to exercise any of those rights, please:</p>
<ul>
  <li>email, call or write to us</li>
  <li>let us have enough information to identify you</li>
  <li>let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and</li>
  <li>let us know the information to which your request relates, including any account or reference numbers, if you have them</li>
</ul>
<h3>9. Keeping your personal information secure</h3>
<p>We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.</p>
<p>We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.</p>
<h3>10. How to complain</h3>
<p>We hope that we can resolve any query or concern you raise about our use of your information.</p>
<p>The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at <a href="https://ico.org.uk/concerns/" title="https://ico.org.uk/concerns/">https://ico.org.uk/concerns/</a>.</p>
<h3>11. Changes to this website privacy promise</h3>
<p>This website privacy promise was published on 12 th October 2018.</p>
<p>We may make changes to this privacy promise from time to time. To ensure that you are always aware of how we use your personal information we will update this privacy promise from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this privacy promise periodically to be informed of how we use your personal information.</p>
<h3>12. How to contact us</h3>
<p>If you have any questions about this privacy promise or want to exercise your rights set out in this privacy promise, please contact us by sending an email to <a href="mailto:enquiries@seatunique.com" title="mailto:enquiries@seatunique.com">enquiries@seatunique.com</a>.</p>

Privacy Policy

<p>BST Hyde Park All Things Orchestral<strong>, </strong>10th July 2025</p>

All Things Orchestral at BST Hyde Park

<p>Experience the Royal Philharmonic Concert Orchestra up close from the exclusive VIP Diamond View, offering unrivalled views of all Great Oak Stage performances and seamless access to the American Express VIP Summer Garden—featuring premium bars, food outlets, comfortable seating, and private facilities. Be among the first to enter BST Hyde Park with early access up to an hour before general admission, and explore the arena's vibrant offerings including superb bars, popular street food vendors, and engaging partner activations. Enjoy the flexibility to move between the VIP areas and benefit from well-located amenities, including accessible facilities.</p>

Diamond VIP Experience

Mobile tickets will be available to download to your smartphone no longer than 2-4 days prior to the event.

BST Hyde Park All Things Orchestral

Diamond VIP Experience

Diamond VIP Experience - What's included?

Diamond VIP Experience

Diamond VIP Experience